Telecommunications Regulatory Authority (TRA) - United Arab Emirates

Al Salam Street
Abu Dhabi

Telecommunications Regulatory Authority (TRA) - United Arab Emirates

Oficina GubernamentalEdificio Verde

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The Telecommunications Regulatory Authority (TRA) of the United Arab Emirates (UAE) has been established according to the UAE Federal Law by Decree No. 3 of 2003 – Telecom Law. TRA is responsible for the management of every aspect of the telecommunications and information technology industries in the UAE. Despite its relatively short life-span, TRA has exceeded expectations by achieving its projected goals in record time.

The organizational objectives of TRA are derived from the UAE Telecommunications Law, its Executive Order and the UAE National Telecommunications Policy. These objectives include: ensuring adequacy of telecommunications services throughout the UAE; achieving enhancement of services, both in terms of quality and variety; ensuring quality of service and adherence to terms of licenses by licensees; encouraging telecommunications and IT services within the UAE; promoting and enhancing the telecommunications sector within the UAE; resolving disputes between the licensed operators; establishing and implementing a regulatory and policy framework; promoting new technologies; ensuring that the UAE becomes the regional ICT hub; developing the country’s human capital; and encouraging research and development.

TRA's headquarters, located in the heart of the UAE's capital Abu Dhabi is a certified Green Building that is 40% more efficient than regular buildings. It conserves energy and water, reduces waste sent to landfills, reduces harmful greenhouse emissions, enhances air quality in its offices. The building design allows for the maximum natural light to be utilized, works on programmed lighting and air conditioning control to save electricity, uses an enhanced glazing system, runs an efficient waste management program and has an incorporated solar panel system into its design as an energy source.

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