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PRÓ-CIDADÃO | Open Green Map

PRÓ-CIDADÃO

Início › Grupos › Florianopolis - Open Green Map ›
Rua Tenente Silveira, nº 60, Centro.
Esquina com a Arcipreste Paiva
Florianópolis
SC 88010-530

PRÓ-CIDADÃO

Organização/Órgão Público ImportanteGovernment Office

Visão geral

Sem votos
  • youth friendly
  • free entry

Centro de Atendimento ao Cidadão. Trata-se do Pró-Cidadão. É um projeto que reúne, em um mesmo espaço, todos serviços prestados pela administração municipal ao cidadão.
Realizar a integração e gestão dos canais de contato com os cidadãos, permitindo que este possa ter acesso aos serviços públicos municipais.Possibilitar a melhoria do relacionamento entre a administração e os usuários/ cidadãos, estabelece compromissos entre gestores públicos e cidadãos.
Conhecer em que aspectos a prestação dos serviços pode e deve ser aprimorada;
Conhecer como a satisfação do cidadão-cliente pode ser incrementada;
Conhecer quais são as necessidades dos cidadãos e como atendê-las com a prestação dos serviços;
Auxiliar os cidadãos na compreensão/ entendimento dos serviços prestados;
Gerir as expectativas dos cidadãos quando elas ultrapassam o limite estabelecido ou as possibilidades da Prefeitura;
Dar visibilidade ao processo de reforma administrativa da Prefeitura.

http://portal.pmf.sc.gov.br/entidades/fazenda/index.php?cms=unidades+de+atendime...
Part of a community map.
Florianopolis - Open Green Map
updated 11/2013 by Extensão UNISUL
This site was added by an official Mapmaker

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