Coleraine Health Centre

Castlerock Road

Coleraine Health Centre

Hospital

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Coleraine Health Centre

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The receptionist was impatient and didn't seem to want to be able to find me an appointment at all. I was polite and yet she hung up the phone after I asked whether being registered with the family planning clinic in the medical centre would my records be in the ordinary clinic also. Unfortunately medical clinics dont function like other businesses where they need to create a good report with 'customers', and it seems like this medical clinic was doing a good job in not welcoming sick people. I am extremely dissapointed with their service, knowing a receptionist in a doctor's surgery myself I know how awkward patients can be and therefore can say I was an extremely easy patient to speak to and organise an appointment with.

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The receptionist was impatient and didn't seem to want to be able to find me an appointment at all. I was polite and yet she hung up the phone after I asked whether being registered with the family planning clinic in the medical centre would my records be in the ordinary clinic also. Unfortunately medical clinics dont function like other businesses where they need to create a good report with 'customers', and it seems like this medical clinic was doing a good job in not welcoming sick people. I am extremely dissapointed with their service, knowing a receptionist in a doctor's surgery myself I know how awkward patients can be and therefore can say I was an extremely easy patient to speak to and organise an appointment with.

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